Privacy Policy

1. Overview

AI BookkeeperHub (“we”, “our”, “us”) provides automation tools that help businesses capture, classify, and export receipts. This Privacy Policy explains how we collect, use, and protect personal information when you access our web app, APIs, or support channels.

2. Information We Collect

• Account Data: Names, email addresses, company details, login credentials.
• Receipt Content: Images, PDFs, extracted metadata, accounting categories.
• Usage Data: IP address, device/browser info, API call logs, diagnostics.
• Support Records: Conversations and attachments shared with our team.

3. How We Use Information

• Provide and secure the AI receipt processing platform.
• Generate analytics such as batch reports, spending summaries, and exports.
• Improve OCR accuracy, fraud detection, and user experience.
• Comply with legal obligations and respond to lawful requests.

4. Legal Basis & Retention

We process data based on legitimate business interests, contract performance, and user consent where required. Receipt data is retained per customer configuration or applicable law; login and audit logs are retained to meet compliance obligations.

5. Data Sharing

We never sell personal information. We share data only with trusted processors that enable storage, OCR, email delivery, and customer success. Each processor is bound by confidentiality agreements and must implement adequate security controls.

6. Security

AI BookkeeperHub uses encryption in transit and at rest, role-based access control, continuous monitoring, and regular security reviews. Despite these safeguards, no system is perfectly secure; we promptly notify customers of incidents as required by law.

7. International Transfers

We may process data on servers located in the United States or other jurisdictions. When transferring data internationally, we rely on appropriate safeguards such as Standard Contractual Clauses.

8. Your Rights

Depending on your location, you may request to access, correct, delete, or export your personal data. Submit requests by emailing privacy@ai-bookkeeperhub.com. We may need to verify your identity before fulfilling a request.

9. Third-Party Links & Cookies

Our dashboard may link to third-party services (e.g., accounting platforms or payment providers). Their privacy practices are governed by their own policies. We use essential cookies and analytics cookies to keep the platform functioning and understand product usage.

10. Contact

For privacy questions or to submit a data request, contact our Data Protection Officer at privacy@ai-bookkeeperhub.com.